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Influence & Persuade

Emotional Quotient (EQ) / Emotional Intelligence (EI) is more critical to success than IQ

Simply, EQ is about people skills - intrapersonal and interpersonal skills. EQ together with IQ is a powerful tool in influencing people and outcomes.

Influence & Persuade™ is a training program that is designed to develop the skills that balance IQ - professional expertise,cognitive and technical - with EQ in key professional interactions through delivering the PRIORITY ONE TRAINING 4 Steps to Influence & Persuade™

Program Topics:

Plan & Prepare to Persuade

- The power of influence. How it plays out in a range of situations (tailored)
- Innate and acquired characteristics & behaviours for influence. How to apply and develop personal and professional influence
- Feelings & Emotions belong in the workplace: Why, When & How
-Empathy for connecting emotionally
- Controlling emotional responses - mine and theirs

4 Steps to Influence & Persuade™
- Engage Sharing thoughts and feelings; self-awareness; perception and image; relationship building
- Visualise Prompting logical and emotional responses; advanced communication (verbal & non-verbal); powerful presentation / promotion skills
- Connect Questioning what is heard and sensed; advanced listening and questioning; building commonality; countering manipulation
- Convert Asking for agreement; collaborate or compromise; summarise; gain agreement; a winning close

- Case Studies
- EQ with IQ (context specifically designed for the particular team /organisation)
- My Stop, Start & Continue Plan to Influence & Persuade ™



See Negotiation - The Art of Win-Win™
EQ with IQ is critical to successful negotiation.

WHAT'S BEEN SAID
"It was veryhelpful and enjoyable", "I know what to focus on when I am in certain situations", "very useful", " I know how to fit in with the style of other"," I now know more of how to choose my words and manner of communication to better influence someone"
White & Case , Hong Kong

what impacted me most was: "role play of giving constructive feedback", sharing the same vision when needing to deal with a difficult situation", relationship management", "the experience of sharing with team members", "it is very interactive and interesting. it provides a chance for me to reflect on my management style"
AXA, Hong Kong

"great enthusiasm", "very enjoyable", "inspiring","good exercise for self- examining","thought provoking", "high impact conversations","self assuring", "fun,interesting", "wonderful & inspiring".
The Law Society of Hong Kong

WHO SHOULD ATTEND
Managers and Team leaders

DURATION
One Day program


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