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Putting the pursuit of excellence, the championing of diversity and the fostering of creativity and learning into practice
Smyth & Co in association with RPC - Managing Time and An interactive fun one-day program involving Partners and Associates taking a different approach to enhancing their presentation skills Personal Presentations were enthusiastically practiced and recorded to DVD for self- evaluation The programs were accredited by The Law Society of Hong Kong and are awarded CPD points Deacons - Dealing with Difficult People Two workshops were conducted for Lawyer Skills Training. Skills were practised energetically and participants' oral feedback attested to the learning value. "Thankyou so much for running the program. Not just found it useful but also very enjoyable" The program is accredited by The Law Society of Hong Kong and is awarded CPD points Pinsent Masons - Winning Presentations -The Edge™ An interactive fun one-day program involving Partners and Associates taking a different approach to enhancing their presentation skills Personal Presentations were enthusiastically practiced and recorded to DVD for self- evaluation The program is accredited by The Law Society of Hong Kong and is awarded CPD points DLA Piper - Behavioural Interviewing -The Right Choice® DLA Piper now have a set of behaviour-based questions developed by PRIORITY ONE TRAINING specifically to gather information that directly relates to the DLA Competency Framework. The Behaviour-based Questions Collection developed and designed by PRIORITY ONE TRAINING in a highly practical brochure style with UV lamination and dual branding, houses the behaviour-based questions directly linked to DLA Piper Competency Framework (Competency Definitions & Behaviours) together with instruction in behavioural interviewing and the PRIORITY ONE TRAINING Behavioural Interviewer's Checklist. Conducting training for DLA Partners to implement the PRIORITY ONE TRAINING structured approach to interviewing; selecting the 'right' candidate by including behaviour- / competency-based questions in the DLA interview process. The program is accredited by The Law Society of Hong Kong and is awarded CPD points
Two one-day programs specifically focusing on the needs of: Both totally interactive programs promoted great presentations from the eager lawyers and group feedback provided a basis for improvement The program is accredited by The Law Society of Hong Kong and is awarded CPD points The Law Society Hong Kong - Dealing with Difficult People Participants enjoyed the highly interactive, practice -based 3.5 hour program. "Very useful to real life cases; practical; well-prepared, engaging. Give the course for free for more lawyers". The program has been conducted for The Law Society since 2006 - always with excellent feedback. Mourant Orzannes - Winning Presentations -The Edge™ A one- day program in which the Partners and Senior Associates grabbed the opportunity to enhance their skills with the express purpose of creating a point of difference in selling their message Personal Presentations were immediately evaluated as well as recorded to DVD Hong Kong Corporate Council Association (HKCCA) - Strategic Influencing Skills; Conflict Resolution & Prevention Two 4 hour programs that are highly interactive. Participants enjoyed practising the skills in every-day situations highly tailored to the needs of in-house lawyers. The programs are accredited by The Law Society of Hong Kong and are awarded CPD points
A Half Day program tailored to the White & Case Associate Career Framework was a highly productive, fun learning experience. Lawyers discussed self and relationship management to better use emotions with logic in all types of legal interactions, and applied the skills of influence to tailored White & Case scenarios The program is accredited by The Law Society of Hong Kong and is awarded CPD points
Two exciting half day programs provided 87 lawyers with the skills to promote and guide the process of strategic consensus, develop long term relationships based on respect and trust, distinguish their Law Firm from other Law Firms and build the scope of their success The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "it brought out new ideas rarely taught to lawyers", "I learnt some skills in influence clients especially on the engaging appointment of work", "good interactive session", "indepth explanation towards better understanding the topic","very good very interactive","good seminar good presentation", "very useful information and I have learnt something new","not boring, more than I expected", "very lively training session", "great, interactive style works well","easy to understand","the presenter was good"
The Law Society of Hong Kong - Dealing with Difficult People 40 lawyers actively demonstrated the skills and strategies of managing difficult clients, prospective clients and colleagues, in order to gain cooperation and action win-win outcomes The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "content clear", "helped me know what to do in difficult situations", "reaffirmed skills & techniques", "it was insightful", "lively presentation","presentation good","rich material"
DLA Piper - Winning Presentations -The Edge™ Two half day programs specifically focusing on the 'points for personal improvement' of the enthusiastic participants and conducted in a highly interactive format Presentation skills were practiced, recorded and improvements were on display The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "very interesting & entertaining", "like the enthusiasm & energy", "saw a definite improvement- good result", "I know how to calm my nerves now", "fun, inspiring & the best way to spend a Friday morning@work! many thanks", "enjoy & useful", "fun!", "good ideas & pointers to take into team training workshops-thanks!","right presentation by the right tutor at the right time, very useful!","very informative & useful tips","perfectly matched my needs" All Options - Leading for Excellence-The All Options Way One full day, seven enthusiastic Managers, specifically tailored Leadership program, totally interactive and fun, and most importantly achieved all agreed outcomes Feedback - "have thoroughly enjoyed it and thank you very much for the training","great positive approach, like that a lot, thanks", "thank you for explaining so many things", "great effort making this program fun and educative","very useful material presented in a fun way. thanks!", "very energetic presentation, had fun and learned a lot" Allen & Overy - Networking for Professionals Four practical FUN sessions were conducted over two days for Allen & Overy Associates to demonstrate their skills and implement the PRIORITY ONE TRAINING FAB networking strategy Feedback - "understood some principles of networking, felt more confident to attend networking/client events","learnt how to present myself in a more impressive way, how to leave a conversation and move on to another group", "ability to speak, listen in a group situation", "more confident in networking", "have insight in networking in practice and skills in typical scenarios","looking at new ways to present myself and the firm, reinforcing existing knowledge and strategies", "better knowledge of networking", "learnt the basic skills and in particular some small details of body language which are important for networking","learnt more about effective networking and various tools to engage and disengage" ING Asia/Pacific - Dealing with Difficult People & Be Assertive 'Dealing with Difficult People' and 'Be Assertive' were conducted as half day programs, back to back, over one day for ING in their Hong Kong office. Most participants chose to complete both programs. The PRIORITY ONE TRAINING 5 Steps to Dealing with Difficult People provided the framework for learning the critical skills, attitudes and behaviours for dealing with difficult people. Tailored 'what', 'when' and 'how' scenarios were used for valuable discussion and skill practice. 'Be Assertive' clearly defined assertiveness - words, body talk and voice tone - as well as establishing how assertive people commonly think and behave in a variety of workplace situations. Participants role played specific scenarios to develop their skills to assertively deal with difficult people and situations. Feedback - "plenty of group discussion"," make myself more effective to get things done and to participate more", "it has been helpful understanding the difference between being assertive and aggressive", "ability to differentiate between being passive, aggressive and assertive", "I have learnt a great deal through the training course, especially through the case study/role playing. it not only stimulates my thoughts but also prepares me how I can respond","help myself to resolve situation and more effective in getting outcome from difficult people", "gained some very useful tips and strategies to help deal with difficult people and how our behaviour much determines and affects the others behaviour as well", "the course is quite practical and useful, particularly practice with different scenarios", "made me feel more positive and want to make changes", "good content, great skills","it was good to learn about the strategies for dealing with difficult people " Janus Capital Group - Communicating for Success Communicating for Success Part 1 & 2 was specifically tailored for managers and team members to reinforce the skills of highly effective communication. Janus Capital participants moved into the first workshop energetically, interacting and roleplaying to discuss and practise everyday communication situations Communicating for Success - Part 2 highlighted the skills of writing effective emails. Through a specifically tailored 'email trail' participants learnt how to avoid miscommunication when words alone need to convey a message. The highly relevant and practical workplace simulation was an example of 'experiential learning' at its best Feedback - "great explanation of what assertive means, examples & roleplays are good too", "you have really pulled the rabbit out of the hat with this group", "you have helped us/me realize with a comfortable environment how to work better together", "good energy, very engaging","thanks it was great" "very informative", "the training is informative and full of joy", "I learnt how to be assertive & the importance of being assertive,thanks", "roleplay was particularly useful to illustrate points","I enjoy the training, especially those group activities", "I really learnt something" Allen & Overy - Dealing with Difficult People Two half day programs in 'Dealing with Difficult People' saw A&O participants involved in practising the skills and applying the strategies of the PRIORITY ONE TRAINING 5 Steps to Dealing with Difficult People. Tailored scenarios that reflected specific issues along with common law firm situations were used for skill practice. The participants enjoyed the learning and had fun doing it. Feedback - "it is very practical, I enjoy it because it involves lots of interaction, "course is valuable, leads us to think of ways that worsen and helps a difficult situation, learnt the skills to deal with people", "taught me lots of skills how to deal with difficult people, she inspires me", "a very helpful & resourceful workshop thank you","I have learnt a lot ", "very useful & I learnt a lot", "very clearly explained", "great class, enjoying it, have got lots of information", "useful information/guidelines received","very useful I know I "can" deal with difficult people", "useful, constructive", "training very useful especially the roleplaying, gives me tips,I like the 5 steps, thanks you very much", "tutor is great - the learning atmosphere not boring. Learned how to ask "open questions" instead of "close questions" and also the techniques for asking and answering questions when dealing with difficult people", United Bank of Switzerland (UBS Hong Kong ) - lifeMoves® The lifeMoves® strategy registered by PRIORITY ONE TRAINING continues to be appreciated as a highly valuable resource for diversity training in the APAC region. Recently, following two workshops in the second half of 2007, two further workshops have been conducted for senior managers in Hong Kong. The workshops are specifically designed for UBS to facilitate the discussion of flexible work practices as a strategy for retaining and attracting highly professional people. Feedback - lifeMoves® has gained recommendation. Further workshops are to be conducted in 2009 AXA Hong Kong - Strategic Influencing Skills Strategic Influencing Skills was specifically tailored for managers and team leaders to create a program for highly effective teamwork at three employee levels. Leadership skills were reinforced and participants practised the skills of communication, together with the 3 part technique for influencing others in a leadership role and in a team member role. The participants were fully involved in the interactive program and AXA supported the uptake of the skills through their well-structured organisational practices. The program was highly motivating - all participants were moved to try out the skills. The program achieved its objectives and development plans will be reviewed Feedback - what impacted me most was: "role play of giving constructive feedback", sharing the same vision when needing to deal with a difficult situation", relationship management", "the experience of sharing with team members", "it is very interactive and interesting. it provides a chance for me to reflect on my management style" The Hong Kong Law Society - Making Meetings Work - applying the EVENTe strategy Making Meetings Work - applying the EVENTe Strategy was conducted for 24 lawyers from a variety of law firms with a range of years of practice. It was a very well-enjoyed program. The evaluations indicated that the objectives of the program were well and truly met with an overwhelming majority of participants rating the program as 'excellent'. The focus of the program, specifically designed for the Hong Kong Law Society, was the development of client meeting skills. Participants not only gained 3.5 CPD Points but they really became highly involved - their learning was fun! Feedback - "better than expected, very interactive", "great", "impressive", "very helpful" Community Business - lifeMoves® PRIORITY ONE TRAINING teamed up with Community Business to present a half day lifeMoves® program. HR Professionals and Managers from Prudential, Merrill Lynch, Standard Chartered Bank, Alvarez & Marsal and Community Business attended the program held at a Prudential training facility Participants enthusiastically interacted to discuss the issues around managing flexible work practices. It was agreed that lifeMoves is an innovative strategy for retention and attraction of staff that can most certainly be applied in the banking and finance sector. The highly interactive program was applauded as a valuable learning experience for managers to be able to better manage flexible working arrangements Creating Options
Discussing Options
Feedback - "great to have a workshop to discuss such an important topic","very useful to learn techniques of cultivating a WLB (work-life balance) in HK (Hong Kong)", "enjoyed the interactive nature of the workshop - using simple actions to demonstrate complex questions","provides some basics/fundamentals on WLB, tips for managers to work with" DLA Piper - Be an Exemplary Leader A program specifically created for the Partners of DLA Piper. The attending Partners, including the Managing Partner, enthusiastically embraced the highly interactive format Skills were practiced in a fun and stimulating environment and all agreed outcomes were successfully achieved The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "entertaining, thought provoking, useful", "useful & constructive", "provides good forum for focus and gives some good reminders", "lively, colorful,very ozzie, empathic" DLA Piper - Winning Presentations - The Edge™ DLA Piper lawyers and support staff professionally presented prepared and impromptu presentations with each person gaining valuable feedback from their audience Individual objectives were achieved through skills practice and a camera recorded all presentations to allow for self evaluation The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "very creative, helpful and not too pressured", "useful, relaxed, interesting", "liked working through by doing", "great audience interaction", "very helpful & informative", "thank you very helpful", "exercises were nerve racking but very helpful & fun as well","enjoyed the session and learned to see things in a different way" McDonald's - Building my Success The audit team from the McDonald's Asia/Pacific/Middle East/Africa office wanted a specifically tailored two-day communication program which PRIORITY ONE TRAINING designed and delivered Agreed outcomes were achieved through skills practice in a fun and stimulating environment The program will gain each participating auditor CPD points Feedback - "excellent, many useful tips for communication", "very interactive, I like the colour cards on the wall", "interesting, different to the usual training sessions where presentation slides are used", "great fun sessions", "very good using visual aids", "good that all of the concepts are explained through demonstration and examples make a much bigger impact","straight to the point", "good tips on presentation", "good to share and have a chance to look at myself at different angles" Morgan Stanley - Managing Time A different approach to managing time, linked with the PRIORITY ONE TRAINING PPAR strategy achieved key objectives The learning experience generated excitement, involvement and a personal plan of commitment Feedback - "thanks for the thinking differently idea", "fun, excellent", "fun & effective", "helpful session ,fun", "thanks and I like the interaction in sharing ideas with others", "thanks for giving a session that makes us think, fun","great interaction, multiple learning techniques", "very useful information", "enjoy it very much, it's fun and helpful","fruitful information, thanks" Deacons - Be Assertive Be Assertive was specifically tailored into two dynamic, 2 hour sessions, designed to allow the lawyers to attend one or both sessions - session one included intermediary skills and session two focused on advanced skills of assertiveness Lawyers worked in groups to discuss delivering assertive messages and demonstrating assertive behaviours. The highly dynamic nature of the programs allowed for personal and professional issues to be explored and on-the-spot role-playing was enthusiastically taken up The programs were very well received - the participants highly satisfied that their time was extremely well spent The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "thanks very successful", "very useful and practical", "interesting scenarios were discussed", "very thought provoking", "conducted workshop in a very organized way", "really a great course" Skadden, Arps, Slate, Meagher & Flom - Be Assertive Be Assertive was specifically tailored into two dynamic, 2 hour programs conducted over two lunch time sessions. The programs were designed to allow the lawyers to attend one or both sessions. A fun environment was generated through the sharing of 'stories' and the tailored skill development exercises. The highly dynamic nature of the programs allowed for personal and professional issues to be explored and on-the-spot role-playing was enthusiastically taken up. Lawyers worked in groups - as depicted in the photo below - to discuss delivering assertive messages and demonstrating assertive behaviours particular to their needs. The programs were very well received - the participants highly satisfied that their time was extremely well spent.
Feedback - "what a fun session & very informative as well, thanks!", "great way to meet new people @ firm and to learn more about folks you already know!", "enjoyed the program", "exercises very effective","learnt the skills and will definitely try them out", "enjoyed the 'networking' session" Kennedys - Network the FAB Strategy™ The skills of effective networking were clearly demonstrated by the Kennedys lawyers using FAB - Focused, Approachable, Believable - the program linked into the Kennedys culture of - "Our people are well known for their professional, approachable and unusually easy to work with manner. We are proud of the fact that we are straightforward and straight talking". The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "useful practical tips x 2", "good fun & really useful", "interactive", "fun", "good experience sharing","great presentation skills, enthusiastic","learnt new things,reinforced others", "helpful,thanks" LexisNexis - Creative Thinking - Make the Difference Now Chaos greeted the 12 lawyers as they entered the room to embark on different Current attitudes and behaviours were challenged through the use of creative strategies as the lawyers set about the very interactive tasks of assisting the door wall and floor meet their objectives!! The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "different & creative", "makes you question yourself and the way things are done, very useful", "thanks, lots to think about", "great course, very engaging ,thanks", "it was dynamic", "unexpected & challenging","good fun, got me thinking about using creativity in and out of the profession", "this is sure the most interesting CPD I have attended" Deacons - Dealing with Difficult People Fourteen lawyers participated in a highly interactive session on 'Dealing with Difficult People' 'Dealing with Difficult People' is one of the PRIORITY ONE TRAINING people development programs most often asked for in Hong Kong and Australia. Managers and team members alike are aware of the benefits of developing their communication and interpersonal skills to work together, and with clients, more effectively A half day program was specifically tailored for Deacons to deliver the PRIORITY ONE TRAINING '5 Steps to Dealing with Difficult People' using situations and scenarios particular to working in the legal sector in Hong Kong Participants shared experiences, thoughts and ideas of how to deal assertively and constructively and with 'difficulties' The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "comprehensive and enlightening", " great to be able to share my difficulties (difficult situations) with colleagues", "helpful in giving insight into frequently encountered problems", "(I have) a new perspective in certain aspects - assertiveness and (appreciating) difference in what people think and feel", "the skills taught are systematic", " moving around the room makes me more comfortable to participate in activities". The Law Society of Hong Kong - Strategic Influencing Skills An exciting half day program provided 31 lawyers with the skills to promote and guide the process of strategic consensus, develop long term relationships based on respect and trust, distinguish their Law Firm from other Law Firms and build the scope of their success Feedback - "great enthusiasm", "very enjoyable", "finally I learnt something at a CPD class", "inspiring","good exercise for self- examining","thought provoking", "high impact conversations","self assuring", "fun,interesting", "wonderful & inspiring" UBS - lifeMoves® The Sheration Grande, Languna, Phuket was where 250 UBS managers and staff from the Investment Banking Division (IBD) were introduced to the PRIORITY ONE TRAINING lifeMoves program for improved workplace flexibility. The dynamic workshop was specifically designed for the UBS Investment Banking team and followed the very successful lifeMoves program which was conducted in Hong Kong for 14 UBS managers The lifeMoves workshop promoted flexibility as a responsibility of both the manager and the individual. The participants actively discussed and roleplayed highly tailored work and life scenarios. Fun was generated and options created for improved informal flexible work practices within the IBD team. The presentation received praise from senior IBD managers. Further feedback will be posted here as it is available Liberty International Underwriters - Winning Presentations -The Edge™ Enthusiasm plus from five key personnel created a dynamic learning experience within this highly successful one day program A camera recorded the excellent formal and not so formal presentations for self evaluation Feedback - "I got three main points! ", "very interactive", "Good!- definitely help to improve my skills", "constructive information and ideas","excellent course, so many pointers that I would never had learned from practice alone - certain points I will immediately put into practice-thanks" The Law Society of Hong Kong - Dealing with Difficult People 40 lawyers actively demonstrated the skills and strategies of managing difficult clients, prospective clients and colleagues, in order to gain cooperation and action win-win outcomes The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "innovative & inspiring ", "different way of teaching", "enjoyable & excellent delivery", "lots of fun","fun & interesting & help given to think about alternative solutions","fun learning exercise", "stimulating and inspirational","thanks for sharing your expertise with us", "inspiring & helpful,thanks " The lifeMoves program specifically designed for UBS was conducted in Hong Kong for 14 UBS managers. The participants interacted enthusiastically to discuss work and life balance in a personal context, recording personal issues and considering personal improvement. In a management context, managers discussed giving further support and encouragement to staff wanting to improve their work/life balance. The program content and delivery was highly praised by the Director, Global Diversity, UBS Feedback - "the programme was enjoyable and energetic", "a great job in making the programme light hearted, interactive and yet thought provoking", "As we are talking about a personal value - how an individual makes personal decisions on their work and life, I think this programme can only be the start of the journey that an individual takes. The firm needs to help employees and with the right messages and programmes" Janus Capital Group - Winning Presentations -The Edge™ The Shangri-la Rasa Sentosa Resort Singapore boardroom was where five Janus Directors accepted the serious challenge to step out and create powerful presentations to differentiate the Janus Capital Group Janus Capital Group winning 'The Edge'
Photo: Ian Newgreen, Director PRIORITY ONE TRAINING with Janus Directors Feedback - "practical, powerful inspirations", " logical meaningful approach", "360 assessment & deepening", "effect on our presentation - gene","effective, awareness, applicability - appeal to the 5 senses","intensive no sugar coated constructive criticism is very powerful" Standard Chartered Bank - Be FABulously famous Networking Set the Pace - Keep Learning@SCB was the theme for learning week and PRIORITY ONE TRAINING contributed to the fun learning experience with a totally interactive workshop 'Be FABulously famous Networking' The environment on the 30/F of SCB Central was fabulously transformed by the SCB Learning & Development Team to promote the value of learning 'Be FABuously famous Networking' - Set the Pace Photo: Ian Newgreen, Director PRIORITY ONE TRAINING with members of the SCB Learning & Development Team
Feedback - "very very useful ", " interactive & FUN ", "like the fact no slides ", "great presentation, well done ","interactive session- good humour to keep the interest level ","too attractive to leave this topic ","interesting & good ", "FAB" Lovells - Facilitation Skills Just in time facilitation training for a select number of Lovells team members was accomplished through a highly interactive format, meeting all stated objectives Feedback - "thought provoking ", " good ideas ", "entertaining & educational", "creative ideas & techniques ","interesting & informative " Squadron Capital - Teamwork@Work The Macau Tower, Macau, was where the Squadron Capital Hong Kong Team achieved their goals of Teamwork@WorkAll team members, including the CEO, enthusiastically embraced and clearly demonstrated the 'HOW' of a highly effective team
The Squadron Team with Ian Newgreen, Director PRIORITY ONE TRAINING Feedback - "very useful and enjoyable day ", " fantastic ", "some very good relevant ideas ", "make everyone happy and enjoy", "fun & enjoyable ", " thought provoking & enjoyable ", "love the fruit exercise ", "impressive", "fantastic exercise and enjoyable games", "clear messages & practical "Barlow Lyde & Gilbert - Winning Presentations - The Edge™ Professionals need to present professionally on all occasions, 'Winning Presentations - The Edge' enhanced the confidence levels and personal presentation styles of five BLG Lawyers The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "good stuff ", " good ", "know what to work on & what to avoid ", "thanks for bringing fresh approach & awareness - good fun ","fun, stimulating, creative, practical, learnt some good tips" The Law Society of Hong Kong - Dealing with Difficult People Eighteen Lawyers from different Law Firms gained the skills and strategies of managing difficult clients, prospective clients and colleagues, in order to gain cooperation and action win-win outcomes The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "good - addressed specific needs", " did a great job", "different scenarios, easy to understand how to deal with the problem", "role plays good", "very well prepared", "delivery pretty positive"
Barlow Lyde & Gilbert - Be FABulously famous Networking™ Business Networking is Serious Business - however the process of learning the skills and techniques of effective and efficient networking is conducted in a highly interactive manner that makes learning fun BLG lawyers enthusiastically embraced this tremendously successful program The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "very useful & interesting ", " interactive & easy to absorb ", "very interesting & thought provoking ", "role play very good-learned by doing", "creative & different ","enjoyable-interactive","fantastic","certainly some useful tips " Deacons - Communicating for Success Seventeen lawyers and legal executives, mostly from Shanghai, participated in a highly interactive session on Communicating for Success. The half day program was specifically tailored for the Deacons two-day conference. The creation of a model of effective networking practices was enjoyed by all and some very valuable ideas were shared Participants busily occupied sharing ideas in a ‘ highly interactive, outcome focused’ activity
The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "very practical & inspiring ", " raising actual examples is a good way", "very interactive & practical ", "fun", "helpful" "interactive", " learnt how to be assertive and deal with difficult people" The Law Society of Hong Kong - Lead to Inspire Lawyers representing a cross- section of Hong Kong Law Firms enthusiastically participated in the this highly interactive tremendously successful program Working in syndicate groups the Lawyers established what makes an Inspirational Leader
The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "enlightening", " practical ", "engaging", "have been inspired to lead", "captivating","interactive","presenters ability to grab attention is amazing","unleash the potential" Hong Kong Institute of Resource Management - Make it Happen - Work/Life Balance Work/Life Balance is beginning to take on a higher profile in Hong Kong - a city where working 24/7 is often accepted as the norm. Participants in the program discussed issues relevant to their particular organisations and gained insight as to how to gain the commitment of Management to organisational work/life practices. Personal work and life balance strategies were developed with enthusiasm
Feedback - "stimulated my interest in the topic ", " helpful and supportive ", "did well in helping me learn ", "communicated effectively", "knowledgeable about the subject", "training was great- especially your facilitation of the sharing session" Kennedys - Be FABuously famous- Networking™ The importance of effective networking to build the client base and to promote and market the Kennedys image was embraced by a select group of Lawyers from the Hong Kong office of Kennedys The Kennedys website states "Our people are well known for their professional, approachable and unusually easy to work with manner. We are proud of the fact that we are straightforward and straight talking". The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "practical", " informative
and fun", "enlightening", "thought provoking", "FAB- fabulous","fun","interactive
and fun","kept me aware and participated throughout" Deacons - Strategic Influencing Skills The ability to influence people in the pursuit of success, whether they are clients, prospective clients, legal colleagues or peers is not only dependent upon professional expertise; cognitive and technical. Our intellectual intelligence needs to be balanced with our emotional intelligence if we are succeed in gaining client cooperation and commitment. 'Strategic Influencing Skills' was successfully delivered to thirteen Deacons lawyers from the Hong Kong office. The learning process was fully enjoyed and Deacons lawyers have the knowledge to build the scope of their success through using the skills of influence. The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "very interactive", "excellent reminder to think about what we do instinctively all the time, to achieve better results". The Law Society of Hong Kong - Strategic Influencing Skills Twenty-five lawyers representing a number of different Hong Kong law firms attended the CPD program, 'Strategic Influencing Skills'. The program was designed and delivered to allow for lawyers working in different practice areas. Lawyers worked in groups to discuss, practise and present ideas. The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "provides practical examples", "group participation is a good way to learn", (it was good to have) " a lot of time to practice". British Chamber - Dealing with Difficult People The 5 Steps to 'Dealing with Difficult People' delivers the skills and strategies of managing difficult colleagues, clients and prospective clients, in order to gain cooperation and action win-win outcomes. Forty highly interested people, representing a wide cross section of large Hong Kong/global organisations attended the lunch-hour seminar to be informed and entertained by a highly practical, interactive and focused session. Feedback - "I thought your presentation to be one of the best I've experienced given the timeframe and the audience." The Law Society of Hong Kong - Dealing with Difficult People Very few people are difficult just because they want to be difficult. The program introduced the concept that difficult may be ¡®different¡¯ and that perception is critical to how we manage people and situations. Twenty-seven lawyers from a number of different law firms interacted to practise 'The 5 Steps of Dealing with Difficult People'. The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "very informative
and concise", "excellent presentation, informative and interactive",
"thanks,thought that was brilliant, hope to do a follow up session",
"it is a 'must to attend' course which I would recommend to lawyers
and other professionals ", "thoroughly enjoyable, constructive and
educational","learnt how to be more confident and how to structure
presentation for audience" Get the Balance - Work/Life A 'work - life balance' is "the point at which you, the individual, have a lifestyle that meets your needs and expectations and is aligned clearly with your values.... 'balance' is a fragile state, a harmonious arrangement that is not enduring. It is not the same for everyone. It is dynamic! You don't grab it with both hands and sit back content in the knowledge that you 'did it' you 'got the balance'! You plan, prepare and focus to arrive at a 'balance' and then using your knowledge and skills you manage it!" 'Get the Balance' written by Judy Newgreen, Director, PRIORITY ONE TRAINING published in the official journal, Hong Kong Institute of Human Resource Management, January 2003 Judy Newgreen was interviewed on RTHK Radio 3 Hong Kong at 1.35 pm Wednesday 12 July`06, 'Naked Lunch' presented by Sarah Passmore. To listen to the interview click here Winning Presentations - Making the Perfect Pitch™ Delivering professional presentations signifies professionalism...the professionalism with which people present is crucial to effectively conveying information, selling concepts and establishing a professional image of the organization that they represent With this in mind a group of Hong Kong Lawyers attended the PRIORITY ONE TRAINING program 'Wining Presentations- Making the Perfect Pitch', at the LexisNexis venue, to enthusiastically experience the thrill of 'professionally' presenting The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "very informative and concise", "excellent presentation, informative and interactive", "thanks,thought that was brilliant, hope to do a follow up session", "it is a 'must to attend' course which I would recommend to lawyers and other professionals ", "thoroughly enjoyable, constructive and educational","learnt how to be more confident and how to structure presentation for audience" Dealing with Difficult People Using the 5 steps of interrelationship building and constructive communication, 42 Hong Kong Lawyers practised the skills of managing difficult people and situations in order to gain cooperation and action win-win outcomes. The Law Society of Hong Kong engaged PRIORITY ONE TRAINING to conduct this highly successful program The program is accredited by The Law Society of Hong Kong and is awarded CPD points Feedback - "perfect", "it has provided solutions", "difficult is different", "provided an opportunity to rethink my daily practice", "excellent and interactively interesting","sure is very good, maintained a very friendly atmosphere"
WBOC - 'Women Business Owners Club' Hong Kong Judy Newgreen, Director, PRIORITY ONE TRAINING enthralled her audience in a highly interactive presentation: How to make yourself "fabulously famous"! People buy YOU before they
buy your service. Customers want to enjoy their purchasing experience,
so knowing and liking the seller is vital. Long-lasting success
for your business depends not only on you being known and liked,
but also on you being "fabulously famous" for your friendliness,
your exceptional ability to meet and greet, and your commitment
to building client relationships based on mutual support and trust
Kingsley Smith, Judy Newgreen and the seminar organizers Kay Ross and Suzanne Liu Duddek Judy Newgreen was interviewed on RTHK Radio 3 Hong Kong , 'Naked Lunch' presented by Sarah Passmore.
Hong Kong Institute of Resource Management Judy Newgreen, Director, PRIORITY ONE TRAINING conducted a highly interactive tremendously successful program: Strategic Influencing Skills The participants were able to develop their skills to achieve increased success through balancing I.Q with E.Q in key professional interactions. The program was tailored to HR Professionals by using case study examples for practice and discussion Feedback - "an extraordinary workshop", up to the point", "concise", "very inspiring and so much fun", "very interesting", "course objectives were met"
Deacons, Hong Kong Developing your Career and our Business a specifically tailored people development program was very successfully conducted in-house for 16 Senior Associates of Deacons, Hong Kong All outcomes were achieved through a highly interactive and fun process. Senior Associates enthusiastically practised the skills, made presentations, created models and brought their experience and expertise to topic discussions. A photo of the Senior Associates, together with PRIORITY ONE TRAINING Director Judy Newgreen (fifth from left), is a celebration of outcomes achieved The program was accredited by The Law Society of Hong Kong and was awarded CPD points Feedback - "good practical advice re networking", got us thinking", "very interactive", "found it thought provoking", "using art to understand your career", "good organisation"
Heller Ehrman, Hong Kong A tailored 'Dealing with Difficult People' people development program was very successfully conducted in-house for 12 Managers, Solicitors and Trainee Solicitors The highly interactive program developed skills and introduced strategies through activities, skill practice, role-plays and discussion The program was accredited by The Law Society of Hong Kong and was awarded CPD points Feedback - "brought to my attention things I can work on to change my own behaviour", "it brought me many solutions on how to deal with difficult people", "now I know how to deal with difficult people in proper and effective ways", "comprehensive framework", "interactive, fun"
Highly Practical Learning Experiences Reebok, Zhuhai Linking in with the Reebok 'I am a Manager' program, PRIORITY ONE TRAINING was asked to specifically create a tailored management program covering 8 specific areas What emerged was the highly interactive tremendously successful program 'Managing & Leading Work Teams' focussing on the interrelationship of Self, Work, People A photo of the Reebok Managers, together with PRIORITY ONE TRAINING Director Ian Newgreen (far left), is a celebration of outcomes achieved Feedback - "unconventional equals effective", "it is good, especially the conversation section", "funny, more ideas on good management"," very impressive by role playing", "great inspiration"
Reebok, Fuzhou The highly interactive tremendously successful program 'Managing & Leading Work Teams' focussing on the interrelationship of Self, Work, People was also conducted for the Fuzhou Management Team A photo of the Reebok Fuzhou Managers, standing in front of the 'Managers' they created at the commencement of the program Feedback - "effective, fun, interesting, useful", "another fine product from PRIORITY ONE", "useful info for our daily work","very helpful for our daily work", "awesome stuff, more please"
Deacons, Hong Kong A tailored people development program was very successfully conducted in-house for 13 Deacons lawyers The highly interactive program saw lawyers enthusiastically practising communication skills, discussing relevant issues and sharing information and expertise. The process generated a fun learning environment and all established outcomes were achieved The program was accredited by The Law Society of Hong Kong and was awarded CPD points Feedback - "was well-organised and made the workshop interactive and stimulating", "doesn't emphasise how good or knowledgeable she is, you find out how good she is during the course", "good effort to make the seminar lively"," knows her stuff and has excellent presentation skills"
Kennedys, Hong Kong Winning Presentations-The Edge ' marketing the Kennedys image' was enthusiastically embraced by 11 Kennedys Lawyers as they linked their drawings of presenting, marketing & networking to understand the underlying commonality A team photo, which includes PRIORITY ONE TRAINING Director Ian Newgreen, displays the drawings and also two posters which the lawyers believed were very appropriate - 'eye contact' & 'perception is more powerful than reality' The program was accredited by The Law Society of Hong Kong and was awarded CPD points Feedback - "fantastic - I mean it", "good mix of theory & practice", "good opportunity to practice the tips ", "everyone of us participated in a very good atmosphere"
Barlow Lyde & Gilbert, Hong Kong Winning Presentations - The Edge was conducted within an exciting and stimulating environment created in the BLG meeting room at the Cheung Kong Center, Central and attended by Lawyers ranging in experience from 2 years to 18 years The sharing of the 'presenting' experiences of the Senior Lawyers was a valuable asset to the program The program was accredited by The Law Society of Hong Kong and was awarded CPD points Feedback - "practical & provocative", "meaningful & unforgettable ", "fun", "introduced lateral thinking & interest", "very entertaining presenter", "useful"
The Law Society of Hong Kong Dealing with Difficult People was requested by The Law Society of Hong Kong as a follow on from the highly successful Strategic Influencing Skills Thirty seven lawyers with experience ranging from one to thirty-three years and representing small and large organisations attended a highly interactive program. 'Difficult' was explored as 'being different' and the 5 Steps of Constructive Conversations introduced. Skills and experience were exchanged to generate solutions for specific difficult situations The program was accredited by The Law Society of Hong Kong and was awarded CPD points Feedback - "excellent information", "techniques & methods taught are fairly practicable", "good & flexible according to the response of attendees", " lively presentation", "not boring", "excellent delivery", "useful", "excellent - met expectations"
Mindtheme, Hong Kong Essential Tips in Mastering the Best Presentation certainly grabbed the attention of 21 Lawyers/Financial Executives, by stimulating, capturing and sustaining their interest, to end on a high! The variety of presentations interwoven with assistance clearly demonstrated positive improvements in presentation styles The program was accredited by The Law Society of Hong Kong and was awarded CPD points Feedback - "excellent, very interactive & interesting", "witness improvements", "practical, good demonstration", "achieved a lot given the time and the size of the audience ", "very fruitful", "very enjoyable & interesting"
LexisNexis, Hong Kong Strategic Influencing Skills - increased success through balancing I.Q with E.Q in key legal professional interactions was attended by a group of eleven lawyers representing a wide range of corporations and organisations. The program was highly interactive and open discussion was generated through the establishment of an open, relaxed and fun environment The photo depicts a syndicate group discussing the artful management of emotions in other people, as a skill of influence The program was accredited by The Law Society of Hong Kong and was awarded CPD points Feedback - "excellent", "time well spent", "enjoyed it very much", "people very interested"
MLC (Hong Kong) Limited (A National Australia Bank Company) Winning Presentations - The Edge was actioned with the use of a video camera which saw the Customer Service General Manager and her team create innovative presentations captured on individual tapes to allow for personal self evaluation A team photo, which includes PRIORITY ONE TRAINING Director Ian Newgreen, is a reminder of the genuine support they willingly gave to each other throughout the program Feedback - " would recommend to promote this class to other colleagues", "good to have attended this course; pick up some points that didn't realize before", "good to have video tape for each participant", "very good course for English presentation", "good the course content is practically orientated"
Hong Kong Institute of Human Resource Management Giving Constructive Feedback was conducted for HR Professionals and an Instructor from the City University of Hong Kong in the Institute's fantastic new training facility The skills of giving feedback were explored through facilitation of the participant's experiences: what has worked in the past and what hasn't. Skills were practised as role-plays and planning to give feedback was acknowledged as critical to giving feedback effectively The program was a presentation of the skills and techniques as put forward in the cover article of the Institute's official journal (July/August 2005) entitled Performance Management - Deserving of an Image Makeover' by Judy Newgreen, Director, PRIORITY ONE TRAINING Feedback - " excellent program content", "excellent presenter - held interest, clear and understandable and stimulated discussion"; "would recommend this program to my colleagues", "role-plays and discussion was most helpful"
The Law Society
of Hong Kong The program was accredited by The Law Society of Hong Kong and was awarded CPD points Feedback - "very smooth and enlightening", "very clear", "helpful to improve influencing skills", "met needs and expectations", "key issues discussed"
Reebok (China) Service Ltd Reebok Zhuhai Feedback - "practical exercises-good learning too", "very interactive", "fun", "practical training skills", "great ideas"
Reebok
Zhuhai & Shenzhen Team Members Feedback - "eye opening", "I can train now", "how to make a difference", "excellent tool for us"
Rockport
Zhuhai Team Members Feedback - "learning by doing it-great experience", "I can train!!-Ya!!", "impressive", "wonderful to learn the how"
Reebok
Fuzhou Team Members Feedback - "very exciting & illuminating, "awesome....more", "very applicable methods of training", "vibrant"
MLC (Hong
Kong) Limited (A National Australia Bank Company) Members of the MLC (Hong Kong) Limited team with PRIORITY ONE TRAINING Director Ian Newgreen at the conclusion of an EVENTe™ workshop with particular emphasis on the MLC (Hong Kong) Limited stated objective " to enhance the skills/tools in facilitating a meeting, how to lead, generate input from the group and wrapping up" Feedback - "very useful, should be attended by most of MLC staff", "good examples, can use in my own meeting", "its fun and easy to understand"
another GREAT MLC Team Feedback - "practical tools & skills", "case sharing", "creative", "informative" "interactive", "fun"
one more GREAT MLC Team Feedback - "problem solving skills for our real cases", "learning facilitation skills", "very interesting & effective workshop", "good insight on meeting environment decoration"
Hong Kong Legal Professionals The Law Society of Hong Kong The Law Society of Hong Kong Conferences (training programs) for legal professionals in their quest for Continuing Professional Development (CPD). The training programs have been accredited by The Law Society of Hong Kong and (CPD) points are awarded The much acclaimed training programs are:
LexisNexis,
Hong Kong The much acclaimed training programs are:
MindTheme Hong Kong The much acclaimed training programs
are:
Hong Kong General Chamber of Commerce Meetings-More Productive was conducted by
PRIORITY ONE TRAINING in partnership with The Hong Kong General
Chamber of Commerce and challenged the Chamber members to make meetings
more productive The challenge was accepted and the members achieved their personal best with the acqured strategies and techniques to make their own company meetings more productive Feedback - "enhanced my understanding", "met my expectations and achieved my objectives", "apply what I learnt to my job", "recommend to my colleagues", "course material was useful and valuable" Hong Kong Institute
of Human Resource Management The Hong Kong Human Resource professionals attending the PRIORITY ONE TRAINING program 'Make the Difference- Be Creative' could only but agree! They took with them strategies and techniques with real practical workplace application Feedback - "very stimulating", "put a fun perspective on serious problems", "excellent program content ", "recommend to my colleagues", "challenged the conventional way we see and do things", "creativity is not from Mars, it is something we should make use of all the time"
Being Creative leads to Innovation - and you can have FUN too!
Hong Kong Women
Business Owners Club
Ian Newgreen's Xciting totally interactive style ensured the audience gained practical demonstrated key tips for their presentation improvement
The Australian Chamber
of Commerce Hong Kong - Performance Management - On-Going
Working in groups to create a MASTERPIECE
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