For Latest Projects in Hong Kong and Mainland China - click here

Australian Government - Austrade awards Export Grant

PRIORITY ONE TRAINING has been awarded an Export Market Development Grant for 2004-05 grant year

The grant will be invested in our Asia expansion program in which we are enthusiastically supported and assisted by Austrade staff both in Australia and overseas

VicRoads - a Winning Tender

PRIORITY ONE TRAINING has been awarded the task of 'Design,Development and Delivery of 'Leading the Way' Sessions for 2006

The highly successful pilot program has been conducted with each excited attendee taking the 'journey' through the six VicRoads values using 'Leading the Way' a development guide for team leaders and managers produced for the Public Sector, and a fully tailored support workbook produced by PRIORITY ONE TRAINING

PRIORITY ONE TRAINING is delighted to be conducting this program at several venues throughout 2006, given that PRIORITY ONE TRAINING co-authored the development guide 'Leading the Way' with the Office of Public Employment in 2003

Australian Government - Austrade:
Welcome to the New Exporter Development Program!

PRIORITY ONE TRAINING has been approved to participate in the New Exporter Development Program which assists Australian businesses by providing a wide range of free services, including intensive coaching on export development, assistance in assessing an overseas market and assistance on the ground in foreign markets

The assistance to PRIORITY ONE TRAINING will be provided through the Department of Innovation Industry and Regional Development Victoria (DIIRD,Victoria)

Make The Difference - Be Creative:
a stimulating one day program,enthusiastically embraced by the Department of Innovation Industry and Regional Development (DIIRD,Victoria)

DIIRD team members opened their mind to thinking differently, understanding that thinking differently leads to innovation and that innovation gives organisations 'the edge'

Feedback - "objects can create ideas/creativity", "being creative is just the start", "fun", "examine the possibilities", "learning new approaches", "scamper"

Winning Presentations-The Edge:
the awesome one day practical program for Citywide

Citywide managers said "Yes!" to enthusiasm, as the video camera captured their fantastic presentations throughout the fun day

Feedback - "comprehensive tools approach", "step outside comfort zone ", "learnt a few good tools for presenting", "relaxed easy to follow session", "tools to improve presenting to groups", "great presentation "

Winning Presentations-The Edge:
the exhilarating two day practical program for the Victorian
Country Fire Authority Junior Volunteer Development Program

CFA volunteers 'Junior Leaders' from rural and country Victorian Brigades enjoyed the ambience of the Novotel St Kilda as they enhanced their presentations skills

Three 'two day' programs were conducted for three groups of volunteers over three weekends

The formal presentations are assessed in accordance with the Australian Fire Competency(AFC) Standard 3.11 Public Speaking

Feedback - "excellent content & facilitation", "showed me how to take control", "learnt lots of techniques", "fabulous/fantastic sessions", "planning has helped me deliver my thoughts, feelings, information more clearly & effectively", "made learning easy & enjoyable","excellent personal skills development"

Myer Briggs Type Indicator (MBTI® ) administration:
two three hour sessions were conducted for a Division of the Department of Education & Training (DE&T, Victoria)

DE&T Divisional team members completed the self-correcting FORM M questionnaire and participated in reflection on TYPE and how it can be used as a tool for team development. Communication and self-management were presented as highly valuable personal skills for effective team membership.

Feedback - " different personalities and concerns were handled very well ", "you were responsive to the needs of the team", "good value and a useful exercise for the team", "a good starting point"

Winning Presentations-The Edge:
the exhilarating two day practical program for the Victorian
Country Fire Authority

CFA team members from finance, public affairs, human resources, community safety, building & property, contracting & procurement, and regions 7 & 8 certainly grabbed attention and maintained the interest of their audience with their formal presentations

The formal presentations are assessed in accordance with the Australian Fire Competency(AFC) Standard 3.11 Public Speaking

Feedback - "able to discuss & work on examples relevant to me" , "learnt a lot", "fun & relaxed", "practical examples & games to learn new techniques", "grab attention of the audience and & keep them interested", "highly recommend"

Dealing with Difficult People:
the 'doing it the right way' program for Department of Innovation Industry and Regional Development (DIIRD,Victoria)

Participants explored 'difficult maybe different' and focussed on better ways to manage situations that they have faced in the past. Fun was generated with participants allowing their minds to take them to their favourite place of relaxation and calm, as a skill for self-control and self-management.

Feedback - "good, practical examples, real life-can relate to it", "loved the emotional intelligence stuff", "open, interactive", " facilitation was great, easy to understand, content good would recommend, very appropriate to the dept", "really enhanced my understanding"

Conflict Resolution:
the 'right strategy for the situation' program for Manningham City Council

A group of highly engaged participants discussed and rehearsed ways of resolving conflicts they are faced with in their professional and personal lives. They discovered that planning and consideration of the 'what if's' is crucial to better conflict management.

Feedback - "participation was strongly encouraged ", "very beneficial in my professional and personal life", " all very useful", "thorough knowledge of the subject ", "very happy with what I have learnt"

Managing Time:
the 'timely' program for the Glen Eira City Council

A wide range of Council Departments were represented at this FUN workshop to discover that 'time managers','time dictators', 'time wasters' can be viewed in a different way

A roll of the dice allowed for individual reflections and group mindmapping clearly demonstrated that PPAR- Planning, Prioritizing, Actioning, Reviewing was the framework

Feedback - "open mind to different ways of doing things", "excellent metaphors", "good - very useful", "being interactive kept it interesting", "relaxed workshop"

Train the Trainer:
the 'training' program for the Glen Eira City Council

A variety of Council Departments were represented at this exciting learning experience

Enthusiastic individual training presentations clearly demonstrated that new skills and techniques had been acquired to transfer information in a fun interactive outcome focussed manner

Feedback - "learnt heaps in a really short amount of time which was great", "educational", "interactive & involving without being too stressful", "good fun,different from other training ", "great", "creative", "presented good alternative examples in a fun & encouraging manner

Communicating for Success:
the 'success' program for the Knox City Council

A wide range of Council Departments were represented at this exhilarating workshop to 'see' how perception is just one powerful barrier to effective communication

The syndicate group drawings of communication set the scene for total communication interaction and skill practice

Feedback - "ten out of ten, made me think about how effective a communicator I am and could be", "great energy", "excellent course, fun, very informative, useful information", "thanks, can't wait for more"

Communicating for Success:
the 'success' program for the Yarra City Council

This fast pace workshop was attended by participants representing a wide range of Council Departments. Varied situations in which the participants would like to improve their communication skills were workshopped in a fun environment; real life situations addressed with highly practical and 'doable' skills and techniques

A few of the group members show they are ready to put their newly developed communication skills and techniques into practice

Feedback - "invigorating brought relevant points back to the forefront", "exercises enhanced involvement and participation", "varied - maintained interest ", "interaction was beneficial as we were able to put into practice new skills", "confidence builder"

AMCA 2005 Managing for Profit Program :
the 'Managing Yourself' workshop for the Air Conditioning and Mechanical Contractor's Association of Australian Limited

Managers from all States of Australia represented a range of companies in this week long conference at the Hemisphere Conference Centre in Moorabbin, Victoria.

The afternoon workshop promoted the sharing of ideas and the practising of skills and techniques through a variety of fun activities. Group role-plays were approached very enthusiastically, everyone was engaged and humour was certainly demonstrated as a strategy for self-control and self-management.

Feedback - "excellent, one of the best presenters" "lots of fun" "a great chance to try things without my boss watching" "a fun way to relieve work stress" "your session was a welcome change of pace"

Leading the Way:
the Xciting one day workshop for Victorian Government Departments and Public Sector Organisations

Leading the Way' A Development Guide for Managers and Supervisors covering the practical application of the 8 Conduct and Employment Principles of the Victorian Public Sector Management and Employment Act 1998 (PSMEA).

The Xciting one day workshop has just gained great acclaim from a major Victorian Government Department as a journey not to be missed. One where the travellers experience stimulating discussion on leadership, stop over at the eight landmarks (employment principles & conduct values) and activities that demonstrate the 'How To' of implementation.

If your Department or Public Sector Organisation has a copy or copies of Leading the Way

then we have the program to get it up and running.
Note: links are made to the Public Administration Act 2004.

Bayside Business Network Seminar

Making Meetings Work-EVENTe™ is hailed as a HUGE SUCCESS

20 professionals in a FUN learning environment acquired practical skills & techniques to employ within their business meetings to influence clients, prospective clients, colleagues and management.

Feedback - "a super EVENTe", "learnt a great deal", "truly energized", "very informative and very useful", "a great strategy", "the best Bayside seminar I have attended"

EVENTe™ the opening

EVENTe™ successfully opened in Hong Kong in October 2004 and has continued to be run during 2005 to have a highly positive impact on the meeting skills of the managers and staff of MLC (Hong Kong) Limited (A National Australia Bank Company).
See Latest Projects Hong Kong - please click here

EVENTe™ - an innovative strategy to make meetings work
the CHALLENGE – “something ‘DIFFERENT’ for meetings” – our clients requested it.
So we designed, developed and delivered a program to make all forms of meetings work.

EVENTe™ is a defined means of planning, directing, contributing recording and evaluating to make ALL forms of meetings work – team, client, management, one-on-one: formal and informal.

See Training Programs - EVENTe™- please click here

Strategic Influencing Skills; a balancing act to applaud

Increased success through balancing I.Q with E.Q. in key professional interactions

the CHALLENGE – “people skills for professionals ” – our clients requested it - great people management.

So we designed, developed and delivered a program that acknowledges and builds upon existing intrapersonal and interpersonal skills, and introduces practical workplace specific strategies and techniques that can be applied in daily professional interactions.

Totally interactive, stimulating and fun; participants are challenged to experience the benefits of using great people skills to lead others.
See Latest Projects Hong Kong - please click here

State & Local Government

PRIORITY ONE TRAINING has added another large Victorian State Government Department, and a further three Local Councils, to their list of clients.

A Winning Partnership

PRIORITY ONE TRAINING and Matthew Braden Design win a tender to work with The Office of Public Employment (OPE), Victoria, Australia to produce a booklet 'Leading the Way' A Development Guide for Managers and Supervisors covering the practical application of the 8 Conduct and Employment Principles of the Victorian Public Sector Management and Employment Act 1998 (PSMEA).

Judy Newgreen, Director, PRIORITY ONE TRAINING, worked with OPE to structure, write and design the content, and tailor specific engaging and fun activities for continuous self-assessment to guide managers and supervisors through an integrated management development journey.

Judy wrote a specifically tailored on-line training program for introducing the booklet and/or as a personal training program. 'Leading the Way' has been embraced by a wide range of Victorian public sector organisations.

People Management - Directors and Managers

In liaison with the Department of Treasury & Finance (DTF), PRIORITY ONE TRAINING developed , designed and is delivering a ONE day People Management Workshop for Management Induction. A manual with practical 'how to' tips supports a highly interactive and practical program for further leadership skill development and day-to-day demonstration of the organisational Behaviours. The program forms Day 2 of the Management Induction program - a follow-up to Day 1, conducted by PRIORITY ONE TRAINING since 2003, which outlines Management responsibilities that are underpinned by State Legislation.

Feedback - "great interaction between groups with the methodology used", "very practical and helpful in applying the theory", "very useful information, a great job", "the exercises were highly relevant and effective, I thoroughly enjoyed the day"

a syndicate group prepares to present 'retention strategies'

Organisational Behaviours

Feedback - "offered some excellent opportunities for practical tips and discussion", "made a dry topic very interesting", "well structured, achieved all outcomes", "great benefits, highly recommend course"

A suite of People Development Programs

The Department of Innovation, Industry & Regional Development (DIIRD) is running a suite of PRIORITY ONE TRAINING programs over 2005.

Local Government - developing people to deliver great service

PRIORITY ONE TRAINING is working with/has worked with the following
Local Councils
Manningham City Council
Darebin City Council
Casey City Council
Greater Dandenong City Council
Yarra City Council
Frankston City Council
Banyule City Council
Kingston City Council
Knox City Council
Glen Eria City Council

to present the following programs to Management & Staff across all Council Departments:
Dealing with Difficult People
Customer Obsession
Lead to Inspire - a Manager's Role
Staff Empowerment and Performance Feedback
Making Meetings Work - EVENTe™
Make the Difference - Be Creative
Giving Feedback - On Going
Managing Performance
Be Assertive
Interview Skills
Communicating for Success
Writing Meeting Minutes
Assertiveness Coaching - one-on-one
Train the Trainer
Managing Time

Feedback - "great strategies to deal with difficult customers", "excellent meeting on meetings", "lots of ideas for creative problem solving","I learnt how to transform negative attitudes and behaviours"

Like to know more about any of the Xciting Projects please contact us